This Guide will show you some of the questions you will want to ask the dealership.

Click here for the Dealer Phone Log

Once you have picked out the vehicle(s) you would like to inquire on, print out one of the phone logs. These are a handy tool to help you get the valuable information which will be used to determine whether or not a vehicle is worth going to test drive. Before you make the call, fill out the top of the phone log so you don't forget which vehicle you are calling on. When a sales associate answers the phone, the first thing you will want to do is write down their name on the phone log. The next series of questions should include vehicle exterior color, interior color, body conditions, automatic or manual transmission, and any other options it may have that might not have been included in the ad. Follow the phone log to make sure you don't forget anything.



Follow the Checklists.

If you're looking at a car which is located at a dealership, there are a few different questions to ask. The first one is 'Do you have other similar makes and models on your lot?' An example would be if you called the dealership about a Mustang, then you want to know if they have other Mustangs for you to look at. The main benefit of this is the fact that you will have similar vehicles to compare and possibly test drive as well. Knowledge is power and the more you know, the better of a decision you will be able to make. This step is more of a convenience than a necessity because simply having more than one Mustang doesn't always mean better quality Mustangs.

The next question you want to ask is 'Are your cars Certified Pre-Owned?' Taking the time to certify a vehicle can show a commitment to selling better quality cars. In addition, some Certified Pre-Owned cars carry special financing rates. You should still use The Auto Evaluator when purchasing, however, because it will not only help you in making an educated decision for yourself, but our proven method will help save you money in many cases. If the dealership's vehicles are Certified Pre-Owned, you should inquire as to whom they have certify them as well as what criteria is used to certify them. There is a difference between Certified Pre-Owned and the balance of Factory Warranty. If the vehicle still has Factory Warranty left, then you can go to a dealership which sells that make and model new and see their Finance Manager about purchasing an extended warranty. You will also ask the Selling Dealership if they have an online history report of the vehicle. Refer to our Resources page for assistance.



Before you go to look at any vehicles, its a good idea to do a search to see if you can find similar make & model vehicles around the same price with similar mileage as well as options. You can either look through the newspaper, car-selling magazines, or you can use the internet. Even if you don't primarily intend to look at these vehicles, they can be crucial later in the negotiation process to make sure you're getting a good value.


By bringing ads from other sellers, you will have a visual comparison when it comes the sales price of the vehicle. Try to keep the options and mileage as close as possible.


We are not affiliated with any other automotive website, company, or lending institution. We give our customers the tools they need to make an educated purchasing decision for themselves. We offer no opinions in regards to which manufacturer, make, or model a customer should purchase. This system has been designed around actual car buyers who experienced problems, some severe, and is beneficial to use whether you are going by yourself, or bringing someone to help you look at the vehicle. The program is 'dealership friendly' and has been developed with cooperation from Auto Mechanics, Sales Consultants, and Sales Managers. The Auto Evaluator is a guide, not a guarantee and always consult a qualified mechanic. The Auto Evaluator and all it contains is a TradeMark of Mistar Enterprises, LLC.


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